It Operations Specialist

Jobgether

Estonia
**
Hands-on technical support
Automation and process improvement
Handling high volume of tickets
** Jobgether is seeking an IT Operations Specialist in Estonia to manage internal IT operations for a globally distributed organization. The role involves providing technical support, optimizing processes through automation, and managing workflows in a complex SaaS environment. **

Job Summary

  • This role sits at the center of internal IT operations for a fully remote, globally distributed organization.
  • You will handle a high volume of tickets while actively reducing repetitive work through scripting and AI-driven solutions.
  • This is a highly autonomous role suited for someone who thrives in fast-paced, low-bureaucracy environments and enjoys building structure where none exists.

Matching Summary

Match Score: 75

** Jobgether is seeking an IT Operations Specialist in Estonia to manage internal IT operations for a globally distributed organization. The role involves providing technical support, optimizing processes through automation, and managing workflows in a complex SaaS environment. **

Skills & Requirements

Must-have

  • hands-on technical support
  • automation and process improvement
  • handling high volume of tickets
  • onboarding, offboarding, and access management
  • complex SaaS environment

Nice-to-have

  • thrives in fast-paced environments
  • building structure where none exists
  • continuous operational improvement

Key Requirements

  • Experience in IT operations
  • Experience with scripting and automation
  • Experience managing SaaS environments

Work Rights

Not specified

Tailored Resume

Cover Letter