Customer Service Associate - French & Dutch Speaker

052

Dublin, Ireland
On-site
Provide exceptional customer service
Handle inbound sales inquiries
Communicate via phone, email, chat
The Customer Service Associate is responsible for providing exceptional service to inbound customer inquiries while also being responsible for sales of inbound accounts through inbound communication channels

Job Summary

  • The Customer Service Associate is responsible for providing exceptional service to inbound customer inquiries while also being responsible for sales of inbound accounts through inbound communication channels.
  • They receive telephone calls/email/chat to handle all aspects of sales & service, including price quotations, product and licensing information, solicitation, negotiation, and problem resolution.
  • This position is key in growing customer relationships, and is vital to our team.

Matching Summary

The Customer Service Associate is responsible for providing exceptional service to inbound customer inquiries while also being responsible for sales of inbound accounts through inbound communication channels.

Skills & Requirements

Must-have

  • Provide exceptional customer service
  • Handle inbound sales inquiries
  • Communicate via phone, email, chat
  • Resolve customer problems
  • Use various computer systems

Nice-to-have

  • Collaborate with sales team
  • Grow customer relationships

Key Requirements

  • C1 level English
  • C1 level French
  • C1 level Dutch

Work Rights

Not specified

Tailored Resume

Cover Letter