Pact Prn Representative I

Advocate Health

North Carolina, US
Base: $21.85 - $32.80 ph; bonus/equity: not specif...
Fully remote
High school graduate education
0-1 year call center experience
Must reside in north carolina state
Advocate Health is seeking a part-time Pact Prn Representative I to support patient access and care operations remotely in North Carolina. The role involves assisting patients with scheduling, insurance verification, and providing excellent customer service, while also requiring problem-solving and multitasking skills

Job Summary

  • The role involves seamlessly linking the patient experience between PACT and practice sites through inbound and outbound calls.
  • Employees are responsible for verifying insurance coverage, updating medical records, and identifying emergent calls for nurse triaging.
  • Advocate Health offers a comprehensive suite of total rewards including health benefits, retirement plans, and educational assistance.

Matching Summary

Match Score: 75

Advocate Health is seeking a part-time Pact Prn Representative I to support patient access and care operations remotely in North Carolina. The role involves assisting patients with scheduling, insurance verification, and providing excellent customer service, while also requiring problem-solving and multitasking skills.

Salary

Base: $21.85 - $32.80 per hour; Bonus/Equity: Not specified; Benefits: Paid Time Off, Health/Dental/Vision, Retirement match

Skills & Requirements

Must-have

  • High school graduate education
  • 0-1 year call center experience
  • Must reside in North Carolina state
  • Multiple-line telephone system usage
  • Basic computer software knowledge

Nice-to-have

  • Basic medical terminology knowledge
  • Strong verbal communication skills
  • Ability to work in fast-paced environment
  • Experience with diverse patient populations
  • Problem-solving and multitasking abilities

Key Requirements

  • High School Graduate required
  • 0 - 1 year experience preferred
  • Must reside in NC state

Work Rights

Must reside in the state of NC

Tailored Resume

Cover Letter