This Business Operations Senior Associate acts as a secondary contact point for all internal/external clients, responsible for trade confirmation, trade process, trade settlement, and reporting of trade instructions
Job Summary
This Business Operations Senior Associate acts as a secondary contact point for all internal/external clients, responsible for trade confirmation, trade process, trade settlement, and reporting of trade instructions.
The candidate is required to ensure service delivery to both internal and external clients, ensure timely response to client-initiated queries, and escalation of any unresolved matters to the manager.
State Street is committed to fostering an environment where every employee feels valued and empowered to reach their full potential, offering inclusive development opportunities and flexible work-life support.
Matching Summary
This Business Operations Senior Associate acts as a secondary contact point for all internal/external clients, responsible for trade confirmation, trade process, trade settlement, and reporting of trade instructions.
Skills & Requirements
Must-have
Client Service Delivery
Timely Response to Queries
Transaction Processing
Service Level Agreements (SLAs)
Risk Management Understanding
Nice-to-have
Professional Maturity
Effective Time Management
Problem Solver
Flexible with Ad-hoc Queries
Team Player
Key Requirements
Minimum 3-5 years business experience
Minimum 2 years investment management industry experience