Guest Service Coordinator London, United Kingdom £34,100 Per Annum Full Time - Permanent Apply By No Expiry Date Posted On 24 March, 2026

Rapport Guest Services

London, United Kingdom
Base: £34,100 py; bonus/equity: not specified; ben...
On-site
Impeccable professional presentation
Strong background in luxury hospitality
Excellent communication skills
This elite role is responsible for managing guest experiences for high-level VIPs and senior members of a prestigious multi-tenanted property management company

Job Summary

  • This elite role is responsible for managing guest experiences for high-level VIPs and senior members of a prestigious multi-tenanted property management company.
  • The successful candidate will deliver excellent guest service by welcoming arrivals, escorting guests, and proactively managing enquiries via phone, email, or in person.
  • Employees enjoy exclusive travel and grocery discounts, a contributory pension scheme, wellness programs, and one paid day off annually to support a cause they are passionate about.

Matching Summary

This elite role is responsible for managing guest experiences for high-level VIPs and senior members of a prestigious multi-tenanted property management company.

Salary

Base: £34,100 Per Annum; Bonus/Equity: Not specified; Benefits: Contributory pension, life assurance, cash rewards, wellness programs, paid volunteer day

Skills & Requirements

Must-have

  • Impeccable professional presentation
  • Strong background in luxury hospitality
  • Excellent communication skills
  • Ability to work flexible shift rota
  • Proactive problem-solving abilities

Nice-to-have

  • Experience with high-level VIPs
  • Calm approach under pressure
  • Discreet and highly organized
  • Anticipating client needs
  • Team-focused collaborative spirit

Key Requirements

  • Strong customer service background
  • Luxury hospitality experience preferred
  • Flexible availability for shift work

Work Rights

Not specified

Tailored Resume

Cover Letter