The Guest Relations Supervisor position at JUMBO GROUP OF RESTAURANTS PTE. LTD. in Singapore involves welcoming customers, ensuring excellent service, managing inquiries, and supervising a team to maintain high standards in customer relations. The role emphasizes a professional image and effective communication skills to enhance the dining experience and handle complaints
Job Summary
The role involves welcoming customers, ensuring professional grooming, and managing their dining expectations.
Responsibilities include attending to enquiries, proposing menus, preparing quotations, and coordinating events.
The supervisor must handle complaints timely, manage service recovery, and train the leading hostess.
Matching Summary
Match Score: 85
The Guest Relations Supervisor position at JUMBO GROUP OF RESTAURANTS PTE. LTD. in Singapore involves welcoming customers, ensuring excellent service, managing inquiries, and supervising a team to maintain high standards in customer relations. The role emphasizes a professional image and effective communication skills to enhance the dining experience and handle complaints.