Project (client Services) Manager

Roche UK

Sant Cugat, Spain
Digital product implementation at customer
Customer onboarding and success
Develop project documentation
As GCS RIS Implementation Manager you are accountable for the successful implementation of Roche’s digital products at the customer

Job Summary

  • As GCS RIS Implementation Manager you are accountable for the successful implementation of Roche’s digital products at the customer.
  • You will then be accountable for the successful onboarding and success of the affiliate implementations.
  • Builds or helps shape tools for the teams to be more productive, with management buy-in.

Matching Summary

As GCS RIS Implementation Manager you are accountable for the successful implementation of Roche’s digital products at the customer.

Skills & Requirements

Must-have

  • Digital product implementation at customer
  • Customer onboarding and success
  • Develop project documentation
  • Test new or modified implementations
  • Customer acceptance of product implementation
  • Stay informed of product roadmap and features

Nice-to-have

  • Improve product serviceability and implementability
  • Suggest new technologies and software
  • Create solutions to complex issues
  • Find solutions from outside teams
  • Mentor and onboard team members
  • Develop and improve documentation templates

Key Requirements

  • 5+ years of relevant work experience
  • Bachelors or master degree in a relevant field
  • Proficiency in English, Spanish and French
  • Previous experience in a clinical environment is highly desirable
  • Willingness to travel up to 50%

Work Rights

Not specified

Tailored Resume

Cover Letter