Customer Success Manager

CRP Informationssysteme GmbH

Oklahoma, United States
Increase customer engagement
Develop client relationships
Understand client business targets
Develop and nurture proven relationships with clients, serving as their primary point of contact

Job Summary

  • Develop and nurture proven relationships with clients, serving as their primary point of contact.
  • Regularly check in with clients, understand their evolving needs, and identify opportunities for additional services.
  • Monitor contract renewals and proactively engage with clients to secure renewals.

Matching Summary

Develop and nurture proven relationships with clients, serving as their primary point of contact.

Skills & Requirements

Must-have

  • Increase customer engagement
  • Develop client relationships
  • Understand client business targets
  • Monitor contract renewals
  • Identify upselling opportunities

Nice-to-have

  • Enhance product knowledge
  • Facilitate webinars
  • Client-friendly technical translation

Key Requirements

  • Bachelor's degree required
  • Customer Success Manager experience
  • Client-facing role experience
  • Communication and negotiation skills
  • Understand technical concepts

Work Rights

Not specified

Tailored Resume

Cover Letter