Indemnity And Complaints Administrator

Howden

Not specified; not specified; not specified
Hybrid
Proven experience of motor underwriting
Ability to work to regulatory deadlines
Good understanding of fca regulations
The role involves monitoring indemnity referral mailboxes and ensuring necessary evidence is collated and analysed for decision delivery within agreed SLAs

Job Summary

  • The role involves monitoring indemnity referral mailboxes and ensuring necessary evidence is collated and analysed for decision delivery within agreed SLAs.
  • Employees are expected to assist in actioning the complaints mailbox and acknowledging complaints in line with procedures and regulatory timescales.
  • Howden offers a career defined by diversity, reasonable adjustments, and a culture driven by collaboration and a no-limits mindset.

Matching Summary

The role involves monitoring indemnity referral mailboxes and ensuring necessary evidence is collated and analysed for decision delivery within agreed SLAs.

Salary

Not specified; Not specified; Not specified

Skills & Requirements

Must-have

  • Proven experience of Motor Underwriting
  • Ability to work to regulatory deadlines
  • Good understanding of FCA regulations

Nice-to-have

  • Claims and/or complaints experience beneficial
  • Strong organisational and time management skills
  • Positive attitude and team player

Key Requirements

  • Motor Underwriting experience required
  • FCA regulations knowledge required
  • Regulatory deadline adherence required

Work Rights

Not specified

Tailored Resume

Cover Letter