Associate, Payroll Client Services - Sat–wed

Fullremotework

EMEA
Base: $19,650—$44,200 usd; bonus/equity: not speci...
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Payroll processing experience
Payroll fundamentals understanding
Client-facing support experience
** Remote is seeking an energetic Associate for their Payroll Client Services team, who will provide payroll support and manage client inquiries in a fully remote environment. The ideal candidate should possess payroll processing experience, strong analytical skills, and effective communication abilities, with a commitment to working in a fast-paced international setting. **

Job Summary

  • The Associate, Payroll Client Services provides payroll support and guidance, managing complex multi-country payroll issues and high-volume client inquiries while ensuring compliance and excellent service.
  • Key responsibilities include first-line support for payroll inquiries, triaging support tickets, managing live messaging channels, and providing frontline support across multiple payroll-related products.
  • This is a full-time role with a fixed weekly schedule from Saturday through Wednesday, requiring availability to work weekends as part of the standard shift.

Matching Summary

Match Score: 75

** Remote is seeking an energetic Associate for their Payroll Client Services team, who will provide payroll support and manage client inquiries in a fully remote environment. The ideal candidate should possess payroll processing experience, strong analytical skills, and effective communication abilities, with a commitment to working in a fast-paced international setting. **

Salary

Base: $19,650—$44,200 USD; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Payroll processing experience
  • Payroll fundamentals understanding
  • Client-facing support experience
  • Analytical mindset
  • Fast-paced international environments
  • English fluency
  • Slack, Zendesk, spreadsheets proficiency

Nice-to-have

  • Proactive client communication
  • Cross-functional collaboration
  • Continuous improvement mindset
  • Team player
  • Ambitious problems
  • Future focused work culture

Key Requirements

  • Experience supporting payroll processing
  • Working knowledge of regional compliance basics
  • Ability to learn and support multiple payroll-related products

Work Rights

Not specified

Tailored Resume

Cover Letter