Customer Service Representative

GENUINE PARTS COMPANY

Chattanooga, TN, United States
Accurate order entry
Customer inquiry response
Negotiate sale and purchase price
The Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls

Job Summary

  • The Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls.
  • Responsibilities include responding to inquiries, providing quotes, handling order entry, and negotiating sale prices within parameters.
  • Motion Industries offers an excellent benefits package including healthcare coverage, 401(k), tuition reimbursement, vacation, sick, and holiday pay.

Matching Summary

The Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls.

Skills & Requirements

Must-have

  • Accurate order entry
  • Customer inquiry response
  • Negotiate sale and purchase price
  • Inventory level maintenance
  • Cost effective shipping determination
  • Expedite backorders

Nice-to-have

  • Build customer relationships
  • Drive process improvements
  • Relate to the customer
  • Product knowledge preferred

Key Requirements

  • 0-3 years related experience
  • High school diploma or GED
  • Reliability, organization, attention to detail
  • Strong communication skills
  • Ability to multi-task
  • Moderate computer skills

Work Rights

Not specified

Tailored Resume

Cover Letter