Arcon Application Support Engineer

Kyndryl

Thrissur, Kerala, India
On-site
Arcon privileged access management (pam) solutions
Troubleshoot databases (sql)
Unix/linux and windows environments
Kyndryl is seeking an ARCON Application Support Engineer to provide technical support for ARCON's Privileged Access Management solutions in Thrissur/Kochi, Kerala. The ideal candidate should have 4-8 years of relevant experience, particularly in technical troubleshooting, database management, and client communication, within a culture that values growth, inclusion, and employee well-being

Job Summary

  • ARCON Application Support Engineer provides technical support for ARCON's Privileged Access Management (PAM) solutions, troubleshooting issues with databases (SQL), operating systems (Windows, Unix/Linux), and client systems.
  • The role involves managing tickets (Jira), performing maintenance, ensuring system uptime, and working with global clients to resolve complex application problems, focusing on security and system performance.
  • Kyndryl offers a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow, with access to cutting-edge learning opportunities.

Matching Summary

Match Score: 85

Kyndryl is seeking an ARCON Application Support Engineer to provide technical support for ARCON's Privileged Access Management solutions in Thrissur/Kochi, Kerala. The ideal candidate should have 4-8 years of relevant experience, particularly in technical troubleshooting, database management, and client communication, within a culture that values growth, inclusion, and employee well-being.

Skills & Requirements

Must-have

  • ARCON Privileged Access Management (PAM) solutions
  • troubleshoot databases (SQL)
  • Unix/Linux and Windows environments
  • Jira ticketing system
  • system uptime and performance
  • Root Cause Analysis (RCA)

Nice-to-have

  • growth mindset
  • customer-focused
  • open and borderless

Key Requirements

  • 4-8 years of experience in ARCON Technical Support
  • Technical Troubleshooting
  • Managing databases (MySQL/Oracel)
  • SQL queries
  • Unix/Windows environments
  • Deploying and administering ARCON tools

Work Rights

Not specified

Tailored Resume

Cover Letter