Live Nation Entertainment is the world’s leading live entertainment company with a fun and upbeat work culture offering perks like free concert tickets and progressive benefits
Job Summary
Live Nation Entertainment is the world’s leading live entertainment company with a fun and upbeat work culture offering perks like free concert tickets and progressive benefits.
The Guest Services role involves interacting with guests to provide information and assistance ensuring an enjoyable experience at MGM Music Hall Fenway.
Live Nation is committed to diversity, inclusion, and equal employment opportunity, providing reasonable accommodations and encouraging applicants from all backgrounds.
Matching Summary
Live Nation Entertainment is the world’s leading live entertainment company with a fun and upbeat work culture offering perks like free concert tickets and progressive benefits.
Salary
Base: $16.0 USD - $20.00 USD Hourly; Bonus/Equity: Not specified; Benefits: Not specified
Skills & Requirements
Must-have
Exemplary customer service delivery
Handling customer grievances
Sales of additional services
Physical ability to lift 50 lbs
Record keeping of customer interactions
Nice-to-have
Strong strategic thinking
Creative problem-solving skills
Teamwork and program execution
Excellent interpersonal communication
Resourceful and innovative mindset
Key Requirements
High School Diploma or equivalent
At least 2 years customer service experience
COVID-19 vaccination required subject to exemptions
Work Rights
COVID-19 vaccination required subject to exemptions