Patient Reception Specialist - Westland

Summit CityMD

Westland, MI, United States
On-site
Patient support and communication
Exceptional patient experience
Emr systems proficiency
Summit CityMD is seeking a Patient Reception Specialist to enhance patient experiences and streamline administrative processes in their Westland, MI location. The role involves patient communication, managing appointment logistics, and ensuring compliance with healthcare documentation standards

Job Summary

  • The Patient Reception Specialist is responsible for providing patient support and communication and facilitating an exceptional patient experience to build and reinforce satisfaction, and trust and drive organizational loyalty.
  • Obtain copies of insurance cards, driver’s licenses, authorizations, referrals, and other required appointment documentation and appropriately save them in practice EMR.
  • Collect patient co-payments, reconciliation charges, and outstanding balances upon Check-In as well as submitting batches daily.

Matching Summary

Match Score: 85

Summit CityMD is seeking a Patient Reception Specialist to enhance patient experiences and streamline administrative processes in their Westland, MI location. The role involves patient communication, managing appointment logistics, and ensuring compliance with healthcare documentation standards.

Skills & Requirements

Must-have

  • Patient support and communication
  • Exceptional patient experience
  • EMR systems proficiency
  • Basic arithmetic skills
  • Professional and welcoming manner

Nice-to-have

  • Compassionate community
  • Innovating value-based care
  • High-quality, connected care services

Key Requirements

  • High School Diploma/Equivalency required
  • Adept in medical terminology
  • Proficient in computer programs and applications
  • Knowledgeable of CPT and ICD-10 coding
  • Current BLS certification preferred

Work Rights

Not specified

Tailored Resume

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