Représentant, Service À La Clientèle 32.5h/semaine - Rimouski

CIBC Capital Markets

Rimouski, QC, CA
Competitive salary; incentive pyy included; bankin...
Onsite
Client issue resolution skills
Financial products knowledge
Digital literacy for banking apps
CIBC Capital Markets is seeking a Customer Service Representative for a 32.5-hour per week position in Rimouski, QC. The ideal candidate will have a strong focus on client relations and problem-solving while being dedicated to providing exceptional customer service

Job Summary

  • The role involves providing frontline support to clients by helping them manage accounts, resolve issues, and connect with specialized team members.
  • Employees must be available to work during bank hours including evenings and weekends, potentially across different branch locations within a reasonable distance.
  • CIBC offers a competitive salary, incentive pay, banking benefits, a defined benefit pension plan, and a paid day off dedicated to personal growth.

Matching Summary

Match Score: 85

CIBC Capital Markets is seeking a Customer Service Representative for a 32.5-hour per week position in Rimouski, QC. The ideal candidate will have a strong focus on client relations and problem-solving while being dedicated to providing exceptional customer service.

Salary

Competitive salary; Incentive pay included; Banking benefits and pension plan provided

Skills & Requirements

Must-have

  • Client issue resolution skills
  • Financial products knowledge
  • Digital literacy for banking apps
  • Availability evenings and weekends
  • Willingness to work multiple branches

Nice-to-have

  • Empathy and interpersonal communication
  • Proactive client relationship building
  • Curiosity and continuous learning mindset
  • Teamwork and collaboration values
  • Goal-oriented performance approach

Key Requirements

  • Legal eligibility to work in Canada
  • Valid work or study permit if applicable
  • Completion of attribute-based assessment

Work Rights

Must be legally eligible to work in Canada

Tailored Resume

Cover Letter