The Sales Trainer & Quality Coach is responsible for delivering client-specific sales training and ensuring consistent quality standards through structured quality assurance and coaching
Job Summary
The Sales Trainer & Quality Coach is responsible for delivering client-specific sales training and ensuring consistent quality standards through structured quality assurance and coaching.
This role partners closely with Operations, Quality, and Client stakeholders to support onboarding, continuous development, and performance improvement initiatives.
Key responsibilities include conducting quality evaluations, analyzing performance data, and providing actionable feedback to improve sales effectiveness and customer satisfaction.
Matching Summary
The Sales Trainer & Quality Coach is responsible for delivering client-specific sales training and ensuring consistent quality standards through structured quality assurance and coaching.
Skills & Requirements
Must-have
Client-specific sales training delivery
Quality assurance and coaching
Sales performance analysis
German and English fluency (C1)
MS Office Suite proficiency
Nice-to-have
High-volume calling experience
CRM platform experience
B2B sales background
Analytical mindset for coaching strategies
Key Requirements
Bachelor’s degree or equivalent experience
Experience in training, coaching, or quality roles