Ccvetco is seeking a personable and skilled Client Service Representative (CSR) to provide exceptional customer service at their clinic in Topeka, KS. The ideal candidate will possess strong communication skills, a friendly demeanor, and the ability to manage multiple tasks simultaneously while creating a welcoming environment for clients
Job Summary
As the primary point of contact at our clinic, you will play a crucial role in ensuring every client interaction—whether over the phone or in person—results in a positive and memorable impression.
Operates multiple-line telephone system, answers incoming calls, places callers on hold, transfers calls, and pages staff members appropriately.
We empower team members with the resources, support, and opportunities needed to thrive in their careers and make a lasting impact in our communities.
Matching Summary
Match Score: 85
Ccvetco is seeking a personable and skilled Client Service Representative (CSR) to provide exceptional customer service at their clinic in Topeka, KS. The ideal candidate will possess strong communication skills, a friendly demeanor, and the ability to manage multiple tasks simultaneously while creating a welcoming environment for clients.
Skills & Requirements
Must-have
professional phone etiquette
prioritize and complete tasks
problem solve and adapt
excellent customer service skills
computer efficiency
detail-oriented
Nice-to-have
compassionate and well-mannered
calm in emergency situations
welcoming environment
Key Requirements
HS Diploma or educational equivalent
Available to work weekends and holiday rotations
Experience with Veterinary Electronic Medical Records
One year of customer service representative experience
Knowledge of veterinary medical terminology and procedures