Director Of Customer Experience & Order-to-cash

Amgen

Hyderabad, India
Customer-centric leadership
Data-driven decision making
Operational excellence in otc
The Director will lead multiple teams to deliver best-in-class customer service

Job Summary

  • The Director will lead multiple teams to deliver best-in-class customer service.
  • This role requires strategic thinking and a customer-first approach to drive business value.
  • The leader will ensure compliance with global policies and local regulations while optimizing service processes.

Matching Summary

The Director will lead multiple teams to deliver best-in-class customer service.

Skills & Requirements

Must-have

  • Customer-centric leadership
  • Data-driven decision making
  • Operational excellence in OTC

Nice-to-have

  • Empathetic team management
  • Cross-functional collaboration
  • Growth mindset

Key Requirements

  • Doctorate or Master’s degree
  • 18+ years of industrial experience
  • 4 years of managerial experience

Work Rights

Not specified

Tailored Resume

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