Production Support Specialist (Data & Reporting)

ALLEGIS GROUP SINGAPORE PRIVATE LIMITED

Singapore
3+ years reporting and bi support experience
Hands-on experience with tableau or power bi
Strong understanding of sales performance metrics
You will play a critical role during the launch and early-life operations of a new enterprise-scale sales reporting platform

Job Summary

  • You will play a critical role during the launch and early-life operations of a new enterprise-scale sales reporting platform.
  • The role involves providing Tier 1 and Tier 2 support for a global, business-critical system while investigating and troubleshooting data issues.
  • Candidates will work as part of a follow-the-sun global support model to ensure smooth regional handoffs and consistent service quality.

Matching Summary

Match Score: 85

You will play a critical role during the launch and early-life operations of a new enterprise-scale sales reporting platform.

Skills & Requirements

Must-have

  • 3+ years reporting and BI support experience
  • Hands-on experience with Tableau or Power BI
  • Strong understanding of sales performance metrics
  • Ability to troubleshoot data discrepancies
  • Experience supporting global users across time zones

Nice-to-have

  • Exposure to channel or field sales data
  • Familiarity with data pipelines and refresh cycles
  • Prior experience with platform launches or migrations
  • Comfortable working with Slack-based support workflows

Key Requirements

  • 3+ years experience in reporting or BI support
  • Proven ability to validate metrics and reconcile discrepancies

Work Rights

Not specified

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