Support Engineer

Chalkinc

Singapore, Singapore
On-site
Technical support expertise
Python and sql proficiency
Troubleshooting and problem-solving skills
Provide front-line technical support to Chalk customers, diagnosing and resolving technical issues promptly

Job Summary

  • Provide front-line technical support to Chalk customers, diagnosing and resolving technical issues promptly.
  • Develop deep product knowledge to help customers maximize value from Chalk.
  • Identify opportunities to enhance product reliability, usability, and customer satisfaction.

Matching Summary

Provide front-line technical support to Chalk customers, diagnosing and resolving technical issues promptly.

Skills & Requirements

Must-have

  • technical support expertise
  • Python and SQL proficiency
  • troubleshooting and problem-solving skills
  • collaboration with engineering teams

Nice-to-have

  • customer-facing technical roles
  • ML/data infrastructure experience
  • Machine Learning operations understanding
  • high-growth startup experience

Key Requirements

  • Technical background
  • Bachelor's degree in Computer Science or equivalent
  • Previous experience in customer-facing technical roles is highly desirable

Work Rights

Not specified

Tailored Resume

Cover Letter