Sr Director Analyst - It Service Management & Operation Management

Gartner UK

Not specified; not specified; world-class benefits...
Hybrid
It service management expertise
It operations management knowledge
Japanese and english bilingual proficiency
This position is responsible for authoring research reports and conducting meetings in both Japanese and English to guide Heads of Infrastructure & Operations

Job Summary

  • This position is responsible for authoring research reports and conducting meetings in both Japanese and English to guide Heads of Infrastructure & Operations.
  • The role requires a seasoned leader with 12+ years of experience who can create innovative, thought-provoking insights that shape the industry's ITSM and ITOM strategies.
  • Gartner offers world-class benefits, highly competitive compensation, and a hybrid work environment designed to support professional growth and personal flourishing.

Matching Summary

This position is responsible for authoring research reports and conducting meetings in both Japanese and English to guide Heads of Infrastructure & Operations.

Salary

Not specified; Not specified; World-class benefits and competitive compensation

Skills & Requirements

Must-have

  • IT Service Management expertise
  • IT Operations Management knowledge
  • Japanese and English bilingual proficiency
  • Executive level leadership experience
  • Cloud and hybrid environment strategy

Nice-to-have

  • DevSecOps and vulnerability management
  • Organizational transformation skills
  • Mentoring junior team members
  • Cross-cultural collaboration abilities
  • Strategic vendor landscape navigation

Key Requirements

  • Bachelor's degree or equivalent experience
  • Graduate degree preferred
  • 12+ years of relevant field or industry experience
  • Proven I&O leadership at executive level
  • Strong written and verbal communication skills

Work Rights

Not specified

Tailored Resume

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