Sales Support/upsell Rep - Coe - Cci

Cox Automotive Corporate Services LLC

Chesapeake, VA, US
Base: $15.91 - $23.89ph; bonus/equity: annual ince...
Hybrid
Exceptional customer service skills
Excellent data entry and telephone skills
Ability to demonstrate multi-tasking capabilities
Cox Automotive is seeking a Sales Support/Upsell Representative for their Chesapeake, VA location, offering a hybrid work environment. The role focuses on processing orders, upselling services, and delivering exceptional customer service to enhance revenue

Job Summary

  • This role supports residential customer sales by accurately processing orders, upselling customers, and ensuring exceptional customer service while maximizing revenue.
  • Employees are eligible for a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year, along with additional paid leave options.
  • Cox Communications is committed to creating moments of real human connection and offers benefits such as health care insurance, retirement planning, and paid days off.

Matching Summary

Match Score: 85

Cox Automotive is seeking a Sales Support/Upsell Representative for their Chesapeake, VA location, offering a hybrid work environment. The role focuses on processing orders, upselling services, and delivering exceptional customer service to enhance revenue.

Salary

Base: $15.91 - $23.89/hour; Bonus/Equity: Annual incentive/commission target of $7,200.00; Benefits: Health care insurance, retirement planning, paid time off

Skills & Requirements

Must-have

  • Exceptional customer service skills
  • Excellent data entry and telephone skills
  • Ability to demonstrate multi-tasking capabilities
  • Strong interpersonal and collaborative skills
  • Ability to communicate effectively verbally and in writing
  • Experience with complex automated billing systems

Nice-to-have

  • Ability to demonstrate flexibility and bias for action
  • Experience in call center or sales related field
  • Experience with DSCC
  • Experience with Cox Communications
  • Telecommunications industry experience

Key Requirements

  • High school diploma or GED
  • 1+ years of call center or sales experience
  • Authorized to work in the United States without sponsorship

Work Rights

Must be authorized to work in the United States without sponsorship

Tailored Resume

Cover Letter