Conseiller Client Langue Anglaise

Concentrix

La Charguia, Tunisia
English language proficiency required
High school diploma preferred
Strong computer navigation skills
The Advisor I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements

Job Summary

  • The Advisor I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements.
  • Employees must ensure service delivered meets contractual Key Performance Indicators while clarifying customer requirements and providing resolutions.
  • The role requires tolerance for repetitive work in a fast-paced environment with the ability to rotate shifts as needed.

Matching Summary

Match Score: 75

The Advisor I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements.

Skills & Requirements

Must-have

  • English language proficiency required
  • High school diploma preferred
  • Strong computer navigation skills
  • Ability to work rotating shifts
  • Fast-paced high production environment

Nice-to-have

  • Demonstrate empathy with customers
  • Build rapport effectively
  • Multi-tasking capabilities
  • Flexible and adaptable mindset
  • Team collaboration skills

Key Requirements

  • High school diploma with 3-6 months experience
  • Minimum two years college education (Philippines)
  • Effective written and verbal communication
  • Strong attention to detail
  • Dependable work ethic

Work Rights

Not specified

Tailored Resume

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