Patient Access Team Lead / Emergency Department - Allegheny General Hospital - Full-time
Allegheny Health Network
Pittsburgh, Pennsylvania, United States
3-5 years related experience in medical setting
Strong understanding of managed care regulations
Experience with insurance verification and billing
This role creates the first impression of Allegheny Health Network services by managing patient registration, scheduling, and financial clearance in the Emergency Department
Job Summary
This role creates the first impression of Allegheny Health Network services by managing patient registration, scheduling, and financial clearance in the Emergency Department.
The Patient Access Team Lead coordinates daily workflow, trains staff, and serves as a subject matter expert to ensure regulatory compliance and meet KPIs.
Employees must adhere to strict ethical standards, including HIPAA and data security guidelines, while protecting confidential customer information.
Matching Summary
This role creates the first impression of Allegheny Health Network services by managing patient registration, scheduling, and financial clearance in the Emergency Department.
Skills & Requirements
Must-have
3-5 years related experience in medical setting
Strong understanding of managed care regulations
Experience with insurance verification and billing
Ability to work under pressure in high acuity environment
Knowledge of EMTALA guidelines and HIPAA compliance
Nice-to-have
Associate's degree preferred
Experience with benefit verification and collections
Financial counseling skills
Empathy and compassion for patients
Subject matter expert in revenue cycle functions
Key Requirements
High school diploma or GED required
3-5 years of related experience in medical or financial services