Guest Service Officer #Good Benefits

RK RECRUITMENT PTE. LTD.

West Coast, Singapore
Base: up to $2,600; bonus/equity: not specified; b...
Rotating shifts (5 days a week, including weekends/public holidays)
Handle guest enquiries promptly
Answer telephone calls within three rings
Perform cashiering duties per sop
RK Recruitment Pte. Ltd. is seeking a Guest Service Officer to provide exceptional customer service at a West Coast housing apartment. The role involves handling guest inquiries, complaints, and performing cashier duties, with a focus on maintaining high standards of guest relations and safety

Job Summary

  • The role involves working closely with the Residence Manager to deliver professional and courteous guest service at West Coast Housing Apartment premise.
  • Candidates must handle guest enquiries, requests, and complaints promptly while ensuring all telephone calls are answered within three rings.
  • The position offers a basic salary up to $2600 plus meal allowance for a 5-day work week with rotating shifts.

Matching Summary

Match Score: 75

RK Recruitment Pte. Ltd. is seeking a Guest Service Officer to provide exceptional customer service at a West Coast housing apartment. The role involves handling guest inquiries, complaints, and performing cashier duties, with a focus on maintaining high standards of guest relations and safety.

Salary

Base: Up to $2600; Bonus/Equity: Not specified; Benefits: Meal allowance included

Skills & Requirements

Must-have

  • Handle guest enquiries promptly
  • Answer telephone calls within three rings
  • Perform cashiering duties per SOP
  • Maintain security and fire safety compliance
  • Manage Safe Deposit Box usage

Nice-to-have

  • Warm and hospitable guest experience
  • Strong teamwork and communication skills
  • Professional personal grooming standards

Key Requirements

  • Rotating shift availability including weekends and public holidays
  • Compliance with standard policies and procedures
  • Ability to resolve guest issues efficiently

Work Rights

Not specified

Tailored Resume

Cover Letter