It Service Desk Specialist

TRIMEDX Holdings LLC

Not specified
1st level support
Technical troubleshooting
Ticket management
TRIMEDX Holdings LLC is seeking an IT Service Desk Specialist to provide technical support and assist with hardware and software issues. The role emphasizes collaboration, customer service, and problem-solving within a supportive workplace culture

Job Summary

  • The IT Support Technician provides timely and accurate end-user technical support.
  • Associates look forward to coming to work each day and everyone matters.
  • TRIMEDX is committed to cultivating a workplace culture where every associate feels valued.

Matching Summary

Match Score: 75

TRIMEDX Holdings LLC is seeking an IT Service Desk Specialist to provide technical support and assist with hardware and software issues. The role emphasizes collaboration, customer service, and problem-solving within a supportive workplace culture.

Skills & Requirements

Must-have

  • 1st level support
  • technical troubleshooting
  • ticket management

Nice-to-have

  • collaborative team environment
  • process efficiency improvements
  • customer service focus

Key Requirements

  • High school diploma or equivalent required
  • 1+ years of experience on a Service Desk/Help Desk team
  • Associates degree in MIS Computer Science or related field preferred

Work Rights

Not specified

Tailored Resume

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