Assistant Director For It Support

University of Arkansas, Fayetteville

Fayetteville, Arkansas, US
Base: $67,909; bonus/equity: not specified; benefi...
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It support operations management
Troubleshooting software hardware networking
Asset lifecycle management
** The University of Arkansas is seeking an Assistant Director for IT Support to manage day-to-day IT operations within the Division of Student Affairs. The role requires a blend of technical expertise and strong leadership skills to ensure high-quality IT support for students and staff. **

Job Summary

  • The Assistant Director for IT Support provides day-to-day management of the division’s IT support, ensuring high-quality, reliable, and customer-focused IT support.
  • This role involves hands-on assistance with complex troubleshooting, deployments, and service escalations, as well as managing the division's IT asset lifecycle.
  • The University of Arkansas offers a vibrant work environment with a comprehensive benefits package including health, dental, life and disability insurance, tuition waivers, and retirement programs.

Matching Summary

Match Score: 75

** The University of Arkansas is seeking an Assistant Director for IT Support to manage day-to-day IT operations within the Division of Student Affairs. The role requires a blend of technical expertise and strong leadership skills to ensure high-quality IT support for students and staff. **

Salary

Base: $67,909; Bonus/Equity: Not specified; Benefits: University contributions to insurance, tuition waivers, holidays, leave accrual, retirement programs

Skills & Requirements

Must-have

  • IT support operations management
  • troubleshooting software hardware networking
  • asset lifecycle management
  • customer-focused IT support

Nice-to-have

  • ITIL framework familiarity
  • higher education environment experience
  • project management across a team

Key Requirements

  • Bachelor's degree in IT or related field OR 4 years professional IT support management experience
  • Proof of legal authority to work in the United States

Work Rights

Proof of legal authority to work

Tailored Resume

Cover Letter