As part of the team, you will work on transformation services driven by key offerings like Living Marketing, Connected Commerce and Next-Generation Customer Care
Job Summary
As part of the team, you will work on transformation services driven by key offerings like Living Marketing, Connected Commerce and Next-Generation Customer Care.
Lead a team responsible for designing, developing, and implementing contact center transformations on platforms led solutions across Cloud Contact Center transformation.
An opportunity to work on transformative projects with key G2000 clients and potential to Co-create with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies.
Matching Summary
As part of the team, you will work on transformation services driven by key offerings like Living Marketing, Connected Commerce and Next-Generation Customer Care.
Skills & Requirements
Must-have
Amazon Connect flows
AWS Lambda and Lex bots
AWS contact center
Amazon Connect Contact Center
Cloud Contact Center transformation
AWS Cloud platform and services
Nice-to-have
Responsible business integration
Boundaryless collaboration
Accelerate equality for all
Key Requirements
Minimum 2 year(s) of experience
BE/B Tech/ M Tech/MBA from a Tier 1 or Tier 2 institute
Minimum 2 years of experience in delivering SaaS or PaaS projects