Senior Specialist - Telecommunications

Marsh & McLennan Companies Inc

Melbourne, Australia
Not specified; not specified; benefits + rewards m...
Hybrid
Extensive telecommunications experience
Sip and isdn configuration expertise
Audiocodes or cisco sbc troubleshooting
This role requires leading Move/Add/Changes for telecommunications systems while minimizing service disruption

Job Summary

  • This role requires leading Move/Add/Changes for telecommunications systems while minimizing service disruption.
  • Candidates will mentor junior engineers and drive continuous improvement in ITSM processes using ServiceNow.
  • The position offers professional development opportunities within a vibrant, inclusive global team operating on a follow-the-sun model.

Matching Summary

This role requires leading Move/Add/Changes for telecommunications systems while minimizing service disruption.

Salary

Not specified; Not specified; Benefits and rewards mentioned but not detailed

Skills & Requirements

Must-have

  • Extensive telecommunications experience
  • SIP and ISDN configuration expertise
  • AudioCodes or Cisco SBC troubleshooting
  • ServiceNow incident management proficiency
  • Cloud-based and on-premises voice platforms
  • Vendor relationship management skills

Nice-to-have

  • Python or PowerShell scripting experience
  • ITIL certification knowledge
  • Network infrastructure security principles
  • Cross-functional project management
  • Power BI advanced data analysis

Key Requirements

  • Approval to work in Australia required
  • Criminal and bankruptcy check mandatory
  • Advanced troubleshooting skills for voice circuits
  • Proven experience mentoring staff

Work Rights

Must have appropriate approval to work in Australia

Tailored Resume

Cover Letter