Technical Support Engineer I

Product Madness Inc

$61,985 - $115,115 py; not specified; health, dent...
Fixing technical issues
Customer relationship management
Working under pressure
Day-to-day responsibilities include working with customers, ATI team members, and other technical collaborators to work through issues with all Oasis software modules

Job Summary

  • Day-to-day responsibilities include working with customers, ATI team members, and other technical collaborators to work through issues with all Oasis software modules.
  • Our overall goal as a support team is to build customer success with the Oasis system products and for Aristocrat as a whole by providing in-depth technical support to further customer goals and projects.
  • This position offers a comprehensive benefits package, including health, dental, and vision insurance, paid time off, and a 401(k) plan with employer matching.

Matching Summary

Day-to-day responsibilities include working with customers, ATI team members, and other technical collaborators to work through issues with all Oasis software modules.

Salary

$61,985 - $115,115 per year; Not specified; Health, dental, and vision insurance, paid time off, and a 401(k) plan with employer matching

Skills & Requirements

Must-have

  • Fixing technical issues
  • Customer relationship management
  • Working under pressure
  • SQL or Enterprise networking or VM
  • MSSQL Server 2012 and higher
  • CISCO, Netgear, HP switches and routers
  • VMWare, HyperV, or cloud environments

Nice-to-have

  • Gaming experience a plus
  • Analytical problem-solving skills
  • Collaborating with cross-functional teams

Key Requirements

  • 4-year degree or relevant technical experience
  • 3 years of technical work experience
  • Must be authorized to work in the job posting location

Work Rights

Not specified

Tailored Resume

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