Phi - Specialist - Grievance Desk Escalations

Prudential Assurance UK

Mumbai, India
Grievance handling experience
Knowledge of irda guidelines
Cross-functional collaboration skills
Prudential aims to create a culture of diversity and inclusion

Job Summary

  • Prudential aims to create a culture of diversity and inclusion.
  • The role involves effective handling of customer grievances and enhancing service experience.
  • Candidates should thrive in a collaborative environment and be driven to deliver outstanding results.

Matching Summary

Prudential aims to create a culture of diversity and inclusion.

Skills & Requirements

Must-have

  • Grievance handling experience
  • Knowledge of IRDA guidelines
  • Cross-functional collaboration skills

Nice-to-have

  • Consumer centric ideas
  • Passion for digital transformation
  • Goal-oriented team player

Key Requirements

  • 6-7 years of experience
  • 4-5 years in complaints handling
  • Bachelor’s degree from a recognized University

Work Rights

Not specified

Tailored Resume

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