Retail Customer Service Specialist

DICK'S Sporting Goods

Brandywine, DE, US
Not specified (assumed in-store, as the role is customer-facing)
Excellent customer experience delivery
Register coverage and cash handling
Front-end operations management
DICK'S Sporting Goods is seeking a Retail Customer Service Specialist for their Brandywine, DE location. The role focuses on delivering exceptional customer experiences and supporting front-end operations, while promoting teamwork and inclusivity

Job Summary

  • The Customer Service Specialist is responsible for providing excellent customer experiences by creating an exceptional shopping environment.
  • This role serves as the primary customer service provider at the front end and acts as a liaison between customers and management.
  • The position requires assisting managers with department scheduling, directing workflow, and monitoring associate performance to ensure high standards.

Matching Summary

Match Score: 82

DICK'S Sporting Goods is seeking a Retail Customer Service Specialist for their Brandywine, DE location. The role focuses on delivering exceptional customer experiences and supporting front-end operations, while promoting teamwork and inclusivity.

Skills & Requirements

Must-have

  • Excellent customer experience delivery
  • Register coverage and cash handling
  • Front-end operations management
  • Team scheduling and workflow direction
  • Merchandising and presentation standards

Nice-to-have

  • Inclusive and diverse workforce commitment
  • Product knowledge in sports equipment
  • Loyalty program and credit card sales
  • Collaborative team environment
  • Action-oriented decision making

Key Requirements

  • Prior retail sales or cashier experience preferred
  • Ability to lift 15 to 35 lbs items occasionally
  • Ability to stand or walk for up to 4 hours

Work Rights

Not specified

Tailored Resume

Cover Letter