The Senior Digital Commerce Operations Specialist manages a large portfolio of customer business integrations, enabling data access to customers and third-party software companies to meet specific business needs
Job Summary
The Senior Digital Commerce Operations Specialist manages a large portfolio of customer business integrations, enabling data access to customers and third-party software companies to meet specific business needs.
This role will support ongoing integrations and assist in troubleshooting integration issues for quick resolution, while also managing relationships with key third party platforms.
Benefits for this role may include health insurance, pre-tax spending accounts, retirement benefits, paid time off, short-term and long-term disability, employee stock purchase plan, and life insurance.
Matching Summary
The Senior Digital Commerce Operations Specialist manages a large portfolio of customer business integrations, enabling data access to customers and third-party software companies to meet specific business needs.
Salary
Base: $75,000 - $125,000; Bonus/Equity: annual incentive plan bonus; Benefits: health insurance, retirement benefits, paid time off, disability, employee stock purchase plan, life insurance
Skills & Requirements
Must-have
B2B digital integrations
customer business integration projects
project requirements gathering
troubleshooting integration issues
manage third party relationships
EDI, B2B eCommerce, Supply Chain integrations
Nice-to-have
customer-first mindset
continuous communication
excellent decision-making skills
comfort with ambiguity
Key Requirements
4 years' experience as an IT Business or Integration Analyst
Prior experience in gathering detailed business requirements
Prior experience in customer service or customer-facing role
Prior experience in eCommerce/eBusiness environment