Senior It Engineer

Typeform

Remote
Fully remote
It infrastructure incidents and service requests
Administer core internal platforms
Design and implement automations
Typeform is seeking a Senior IT Engineer to enhance its internal operations and support its move towards AI-enabled productivity. The role focuses on systems ownership, operational excellence, and workflow improvement within a collaborative IT team

Job Summary

  • This role is a mix of systems ownership, operational excellence, and workflow improvement, taking on complex infrastructure and ITSM work.
  • You will administer, maintain, and improve core internal platforms including Okta, Atlassian, Google Workspace, and Microsoft 365.
  • The IT team partners closely with Security, People, Finance, Product Operations, and R&D to ensure secure, reliable, and well-governed systems.

Matching Summary

Match Score: 85

Typeform is seeking a Senior IT Engineer to enhance its internal operations and support its move towards AI-enabled productivity. The role focuses on systems ownership, operational excellence, and workflow improvement within a collaborative IT team.

Skills & Requirements

Must-have

  • IT infrastructure incidents and service requests
  • Administer core internal platforms
  • Design and implement automations
  • Improve IT service management foundation
  • Strengthen asset and license management
  • Contribute to internal IT projects
  • Create and maintain documentation
  • Partner with cross-functional stakeholders
  • Identify opportunities to reduce toil
  • Okta administration
  • Jamf and Intune device management
  • ITSM incident, request, change, problem management
  • Jira Service Management experience
  • Troubleshoot identity, endpoints, applications
  • Improve workflows through automation

Nice-to-have

  • Advanced Atlassian/Jira Service Management
  • HRIS to IT integrations
  • Improve documentation systems
  • Scripting experience (Python, Bash, PowerShell)

Key Requirements

  • Several years of experience in Corporate IT or similar role
  • Strong experience with identity and access management
  • Strong experience with device management (macOS/Windows)
  • Experience administering a broad SaaS environment
  • Solid ITSM foundations
  • Experience with service desk and management platforms
  • Strong troubleshooting skills
  • Experience improving workflows through automation
  • Strong written and verbal communication skills
  • High level of ownership and structured problem-solving

Work Rights

Not specified

Tailored Resume

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