Not specified (potentially hybrid or remote based on the description).
3-7 years automotive saas experience
Deep knowledge of dealership fixed and variable ops
Hands-on experience with dms and crm platforms
Solera Holdings LLC is seeking a Solution Performance Manager for their Dealer Solutions division, focusing on maximizing customer value from their dealership management systems (DMS), customer relationship management (CRM), and marketing products. The role requires strong expertise in automotive operations and involves engaging with customers to drive product adoption and performance improvements
Job Summary
The role serves as a consultative product expert responsible for ensuring dealerships achieve maximum value from their DMS, CRM, Service, and Marketing products.
Candidates will drive product adoption, optimize dealership workflows, and deliver performance improvement recommendations through data-driven coaching sessions.
This position requires significant travel (60-75%) to support renewal readiness and demonstrate measurable ROI to dealership stakeholders including GMs and Fixed Ops Directors.
Matching Summary
Match Score: 85
Solera Holdings LLC is seeking a Solution Performance Manager for their Dealer Solutions division, focusing on maximizing customer value from their dealership management systems (DMS), customer relationship management (CRM), and marketing products. The role requires strong expertise in automotive operations and involves engaging with customers to drive product adoption and performance improvements.
Skills & Requirements
Must-have
3-7 years automotive SaaS experience
Deep knowledge of dealership fixed and variable ops
Hands-on experience with DMS and CRM platforms
Strong coaching and training capabilities
Data analysis and KPI reporting skills
Nice-to-have
Familiarity with CDK or Reynolds DMS systems
Experience with Elad or VinSolutions CRM
Background in BDC operations or service lane management
Prior Product Specialist or Fixed Ops role
Ability to present insights to executive audiences
Key Requirements
3-7+ years experience in automotive SaaS or dealership operations
Expert proficiency in assigned DMS/CRM solutions
Proven ability to communicate complex workflows clearly