Customer Services Specialist I (6-month Fixed-term)
985fm.ca
2+ years medical device experience
Bachelor's degree in business
Order management and quoting
The role supports customer service activities for internal and external customers within a global medical device organization
Job Summary
The role supports customer service activities for internal and external customers within a global medical device organization.
Responsibilities include executing standard order management, processing quotations, and ensuring accurate communication with factory direct customers.
The position requires adherence to strict safety, quality, and FDA regulatory requirements while collaborating with cross-functional teams.
Matching Summary
The role supports customer service activities for internal and external customers within a global medical device organization.
Skills & Requirements
Must-have
2+ years medical device experience
Bachelor's degree in business
Order management and quoting
Effective verbal and written communication
Microsoft Office proficiency
Nice-to-have
Sales and service acumen
Experience reading design drawings
Oracle or SAP software knowledge
Continuous improvement mindset
Ability to work independently
Key Requirements
Minimum Bachelor's degree in business or related field
Minimum 2+ years of experience in medical device industry
U.S. citizenship or work authorization required for applicants