Client Service Representative

Marshfield Animal Hospital

Frederick, MD, US
Base: $17.70 - $22.62 hourly; bonus/equity: not sp...
Not specified (assumed to be hybrid or onsite based on typical veterinary settings).
Multi-tasking in fast-paced environment
Fluent english communication skills
Computer and specialized software proficiency
Marshfield Animal Hospital is seeking a Client Service Representative to enhance client interactions and streamline hospital operations. The role emphasizes strong communication, multitasking, and excellent customer service skills to ensure a welcoming environment for clients and their pets

Job Summary

  • The Client Service Coordinator drives the flow of clients and pets through the hospital while maximizing the productivity of the veterinary medical team.
  • Employees receive a comprehensive total rewards package including health, wellness, and financial support, along with three free Optimum Wellness Plans for their own pets.
  • The role requires managing finances, educating clients on preventative care, and ensuring exceptional service in a welcoming environment.

Matching Summary

Match Score: 85

Marshfield Animal Hospital is seeking a Client Service Representative to enhance client interactions and streamline hospital operations. The role emphasizes strong communication, multitasking, and excellent customer service skills to ensure a welcoming environment for clients and their pets.

Salary

Base: $17.70 - $22.62 Hourly; Bonus/Equity: Not specified; Benefits: Comprehensive Medical, Dental, Vision, 401(k), Paid Time Off, Student Debt Relief (for DVMs)

Skills & Requirements

Must-have

  • Multi-tasking in fast-paced environment
  • Fluent English communication skills
  • Computer and specialized software proficiency
  • Mathematical ability for financial tasks
  • Ability to stand and lift up to 50 pounds

Nice-to-have

  • Confidence around various pets
  • Initiative to solve problems independently
  • Cooperativeness with team members
  • Flexibility to work weekends and evenings
  • Tolerance for stress and resiliency

Key Requirements

  • High School Diploma or equivalent preferred
  • One year related customer service experience required
  • Must be at least 18 years old for radiography duties
  • Medical background or veterinary terminology training preferred

Work Rights

Not specified

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