Bi-lingual Call Center Agent

SCR Medical Transportation

Base: $17.00 during training; $18.50 after trainin...
Onsite
Fluent in english and spanish
Answer calls within three rings
Meet 95% call answer rate quota
The company is recognized as the best place to work by US News & World Report for 2025-2026

Job Summary

  • The company is recognized as the best place to work by US News & World Report for 2025-2026.
  • Employees must meet strict performance metrics including answering 95% of calls within two minutes.
  • The role focuses on providing reliable transportation connections for mobility-challenged individuals under the ADA.

Matching Summary

The company is recognized as the best place to work by US News & World Report for 2025-2026.

Salary

Base: $17.00 during training; $18.50 after training completion; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Fluent in English and Spanish
  • Answer calls within three rings
  • Meet 95% call answer rate quota
  • Maintain talk time under 90 seconds
  • Handle ADA certified client inquiries

Nice-to-have

  • Empathetic attitude towards clients
  • Ability to multi-task effectively
  • Desire to provide high quality service
  • Willingness to participate in re-training

Key Requirements

  • One year work experience
  • High School Diploma
  • Bilingual fluency (English/Spanish)

Work Rights

Not specified

Tailored Resume

Cover Letter