Service Design Consultant

Accenture

London, United Kingdom
Competitive basic salary; annual performance bonus...
Hybrid
End-to-end service design process experience
Customer journey mapping and service blueprints
Facilitating co-creation workshops with stakeholders
Join Accenture Song to craft transformative digital experiences at scale for clients in health, government, and public sectors

Job Summary

  • Join Accenture Song to craft transformative digital experiences at scale for clients in health, government, and public sectors.
  • You will own workstreams from research and ideation to prototyping, defining complex services by combining creativity and data-driven insights.
  • The role offers a competitive salary, performance bonus, equity opportunities, and comprehensive benefits including private healthcare and flexible work policies.

Matching Summary

Join Accenture Song to craft transformative digital experiences at scale for clients in health, government, and public sectors.

Salary

Competitive basic salary; Annual performance bonus and equity opportunities; Comprehensive benefits including 25 days leave and private healthcare

Skills & Requirements

Must-have

  • End-to-end service design process experience
  • Customer journey mapping and service blueprints
  • Facilitating co-creation workshops with stakeholders
  • Prototyping low-fidelity and high-fidelity concepts
  • Conducting qualitative and quantitative user research

Nice-to-have

  • Experience with Government Digital Service standards
  • Ability to influence senior leadership stakeholders
  • Background in public sector or health services
  • Strong analytical and problem-solving skills
  • Experience supporting new business development pitches

Key Requirements

  • Professional experience in end-to-end service design
  • Portfolio demonstrating appropriate service design experience
  • Eligibility for Baseline Personal Security Standard checks

Work Rights

Not specified

Tailored Resume

Cover Letter