Supervisor

LEADING-EDGE CONSULTANCY SERVICES PTE. LTD.

Singapore
Supervise daily service operations
Lead and train frontline staff
Handle customer inquiries professionally
The Supervisor acts as a bridge between management and frontline employees to ensure smooth service delivery

Job Summary

  • The Supervisor acts as a bridge between management and frontline employees to ensure smooth service delivery.
  • Responsibilities include leading staff training, preparing duty rosters, and enforcing company policies.
  • The role requires maintaining high service standards while handling customer feedback and complaints effectively.

Matching Summary

Match Score: 85

The Supervisor acts as a bridge between management and frontline employees to ensure smooth service delivery.

Skills & Requirements

Must-have

  • Supervise daily service operations
  • Lead and train frontline staff
  • Handle customer inquiries professionally
  • Ensure workplace safety compliance
  • Monitor team performance against KPIs

Nice-to-have

  • Strong leadership and motivational skills
  • Ability to resolve operational issues
  • Experience with inventory management
  • Proactive approach to quality control

Key Requirements

  • Prior supervisory experience in service operations
  • Knowledge of workplace safety regulations
  • Ability to manage staff attendance and rosters

Work Rights

Not specified

Tailored Resume

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