Area Collection Manager - Manager - Lending Collections (em Recovery)

Paytm

Chandigarh, India
On-site
8+ years collections experience
People management skills
Negotiation and communication skills
Paytm is seeking an Area Collection Manager to lead collections for a designated area, managing a team of collection officers and ensuring targets are met. The ideal candidate will have over 8 years of experience in collections, strong leadership and communication skills, and a proven track record in performance management

Job Summary

  • The role involves leading a large team of collection officers to achieve area-specific collection targets and control case flow.
  • Candidates must ensure adequate street presence for non-starters and manage productivity parameters for both agency and in-house teams.
  • The position requires supporting officers with legal and police issues while conducting background checks and performance evaluations.

Matching Summary

Match Score: 85

Paytm is seeking an Area Collection Manager to lead collections for a designated area, managing a team of collection officers and ensuring targets are met. The ideal candidate will have over 8 years of experience in collections, strong leadership and communication skills, and a proven track record in performance management.

Skills & Requirements

Must-have

  • 8+ years collections experience
  • People management skills
  • Negotiation and communication skills
  • High performance environment bias
  • Legal and police issue support

Nice-to-have

  • Strong relationship building
  • Leadership capabilities
  • Computer working knowledge
  • Training needs identification
  • Performance evaluation expertise

Key Requirements

  • Graduation or Post Graduation preferred
  • More than 8 years relevant experience
  • Background check capability for agencies

Work Rights

Not specified

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