Associate Officer, Copc

UOB

Singapore, Singapore
Card services financial payment processing
Customer feedback and complaint resolution
Service level agreement adherence
United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network spanning 19 countries and territories

Job Summary

  • United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network spanning 19 countries and territories.
  • The role involves processing customer requests accurately and within agreed service levels while managing feedback and complaints promptly.
  • UOB is an equal opportunity employer committed to non-discrimination and providing accommodations during the recruitment process.

Matching Summary

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network spanning 19 countries and territories.

Skills & Requirements

Must-have

  • Card Services Financial Payment processing
  • Customer feedback and complaint resolution
  • Service Level Agreement adherence
  • Productivity and risk control improvement
  • Support digitization efforts

Nice-to-have

  • Team collaboration
  • Commitment to company values
  • Ad-hoc and administrative task support

Key Requirements

  • Accuracy in financial transaction processing
  • Adherence to Service Level Agreements
  • Ability to handle customer and business unit queries
  • Support for digitization initiatives

Work Rights

Not specified

Tailored Resume

Cover Letter