The Claims Supervisor is accountable for the accurate, timely, and compliant adjudication of health and benefits claims in line with contractual benefits, regulatory requirements, and company policies
Job Summary
The Claims Supervisor is accountable for the accurate, timely, and compliant adjudication of health and benefits claims in line with contractual benefits, regulatory requirements, and company policies.
The Supervisor plays a critical role in strengthening service quality, mitigating operational and financial risk, and driving continuous improvement.
Provide day-to-day leadership, coaching, and guidance to drive accountability and high performance.
Matching Summary
The Claims Supervisor is accountable for the accurate, timely, and compliant adjudication of health and benefits claims in line with contractual benefits, regulatory requirements, and company policies.
Skills & Requirements
Must-have
claims adjudication
health insurance products
performance management
operational risk mitigation
team leadership
continuous improvement
Nice-to-have
advocate for better health
drive growth and improve lives
positive engaged team culture
Key Requirements
5–7 years’ experience in medical claims processing or insurance operations
Minimum 3 years’ experience in a supervisory or team leadership role
Strong knowledge of health insurance products, benefit structures, claims adjudication, and medical terminology
Proven people management and coaching capability
Data-driven mindset with strong problem-solving and decision-making skills
Excellent organizational and prioritization skills
High level of integrity and discretion
Strong proficiency in Microsoft Office and reporting tools