Kundenbetreuer (d/m/w) Im Callcenter Für Digitale Kanäle In Berlin

Akamai

Berlin, Germany
Hybrid
Experience in digital customer communication
Strong written communication skills in german
Ability to handle customer inquiries
You will be responsible for direct communication with customers via email, chat, and social media

Job Summary

  • You will be responsible for direct communication with customers via email, chat, and social media.
  • The role involves processing customer inquiries quickly and professionally.
  • We offer attractive compensation and flexible working hours.

Matching Summary

You will be responsible for direct communication with customers via email, chat, and social media.

Skills & Requirements

Must-have

  • Experience in digital customer communication
  • Strong written communication skills in German
  • Ability to handle customer inquiries

Nice-to-have

  • Enjoy working in a team
  • Ability to remain calm under stress
  • Good English writing skills

Key Requirements

  • Good understanding of social media channels
  • Ability to convey complex information simply
  • Experience in customer service

Work Rights

Not specified

Tailored Resume

Cover Letter