Base: $63,500.00 - $68,500.00; bonus/equity: not s...
Hybrid
Maintain learning experiences and content
Support learning technology
Process content change requests
The University of Maryland Global Campus (UMGC) is seeking a Learning Support Specialist to enhance learning experiences in a technology-rich environment. The ideal candidate will possess strong communication skills and technical expertise in digital learning systems, with responsibilities that include content management and customer support
Job Summary
The Learning Support Specialist plays a vital role in maintaining high-quality learning experiences in a technically rich environment.
Success in this position requires strong communication skills, effective problem-solving abilities, and the capacity to learn and work across a wide range of technologies.
This position also requires commitment to being on call for critical issues during assigned weekends and holidays.
Matching Summary
Match Score: 85
The University of Maryland Global Campus (UMGC) is seeking a Learning Support Specialist to enhance learning experiences in a technology-rich environment. The ideal candidate will possess strong communication skills and technical expertise in digital learning systems, with responsibilities that include content management and customer support.
Salary
Base: $63,500.00 - $68,500.00; Bonus/Equity: Not specified; Benefits: Not specified
Skills & Requirements
Must-have
Maintain learning experiences and content
Support learning technology
Process content change requests
Generate reports for ticketing systems
Provide training and technical assistance
Excellent customer service
Nice-to-have
Passion for new technologies and education
Capacity to learn new technologies
Commitment to being on call
Key Requirements
2+ years experience developing or maintaining digital learning experiences
Experience working in a learning management system (LMS)