Workday is seeking a Technical Support Engineer for their Adaptive Planning team in Warsaw, Poland. The role focuses on providing high-quality technical support for enterprise SaaS applications, requiring a solid technical background and excellent communication skills
Job Summary
The role involves partnering with Product Development teams to deliver creative workarounds and long-term solutions for a global customer base.
Candidates must have a foundational understanding of programming and proven experience supporting enterprise-grade web applications.
Workday offers a culture rooted in integrity, empathy, and shared enthusiasm where employees are trusted to take risks and grow.
Matching Summary
Match Score: 85
Workday is seeking a Technical Support Engineer for their Adaptive Planning team in Warsaw, Poland. The role focuses on providing high-quality technical support for enterprise SaaS applications, requiring a solid technical background and excellent communication skills.
Salary
Base: zł167,200 PLN - zł250,800 PLN; Bonus/Equity: Eligible for Workday Bonus Plan and annual refresh stock grants; Benefits: Comprehensive benefits package available
Skills & Requirements
Must-have
5+ years technical support experience
2+ years enterprise cloud software support
Linux SQL DBMS programming knowledge
XML JSON data format expertise
Web Services API troubleshooting skills
Nice-to-have
Finance or financial planning software background
JavaScript development knowledge
ELK log aggregation tool usage
Empathetic customer service approach
Collaborative team player mindset
Key Requirements
5+ years in Technical Support role
2+ years as support engineer for enterprise cloud app