Base salary not specified; cash-based incentive pr...
Not specified
10 years it service management experience
Strong itil v3 or v4 knowledge
Sox itgc audit readiness leadership
Integer is seeking a Senior Manager of IT Service Management, responsible for overseeing ITSM governance, incident and change management, and ensuring compliance with SOX ITGCs. The ideal candidate will have extensive experience in IT Service Management, strong knowledge of ITIL practices, and the ability to lead cross-functional teams while fostering a culture of continuous improvement
Job Summary
The role requires owning the ITSM practice design and operating model aligned to ITIL best practices while establishing governance cadence.
Candidates must lead SOX IT General Controls audit readiness by defining evidence standards and ensuring ongoing control effectiveness.
The position offers a comprehensive benefits package including medical, dental, vision, life insurance, and immediate 401(k) matching.
Matching Summary
Match Score: 85
Integer is seeking a Senior Manager of IT Service Management, responsible for overseeing ITSM governance, incident and change management, and ensuring compliance with SOX ITGCs. The ideal candidate will have extensive experience in IT Service Management, strong knowledge of ITIL practices, and the ability to lead cross-functional teams while fostering a culture of continuous improvement.
Salary
Base salary not specified; Cash-based incentive program available; Comprehensive benefits including medical, dental, vision, and 401(k) match
Skills & Requirements
Must-have
10 years IT Service Management experience
Strong ITIL v3 or v4 knowledge
SOX ITGC audit readiness leadership
Incident Change Problem Management oversight
CMDB governance and data integrity
Nice-to-have
ITIL Intermediate or Managing Professional certification
Experience with large-scale IT modernization
Executive communication and facilitation skills
Partnering with Internal Audit teams
Calm credible authority in high-risk forums
Key Requirements
Bachelor's degree in computer science or related field
Minimum 10 years of ITSM or IT Operations experience
Demonstrated experience with SOX ITGCs
Ability to lead through influence across technical teams