Senior Inforce Account Support Officer

Manulife

Waterloo, Ontario, Canada
Base: $59,100.00 cad - $98,500.00 cad; bonus/equit...
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Bilingualism in french and english required
Experience in lending operations or inforce servicing
Strong understanding of loan documentation and security structures
** Manulife is seeking a Senior Inforce Account Support Officer in Waterloo, Ontario, to manage the post-funding lifecycle of Specialized Lending products with a focus on client retention and complex credit structuring. The role demands strong analytical, negotiation, and relationship management skills, particularly in sensitive client situations. **

Job Summary

  • The role is accountable for executing post-funding amendments, remediations, and restructures while safeguarding the Bank's security position.
  • Employees have the opportunity to participate in incentive programs tied to business and individual performance.
  • Manulife offers eligible employees a wide array of customizable benefits including health, dental, mental health, vision, and retirement savings plans.

Matching Summary

Match Score: 75

** Manulife is seeking a Senior Inforce Account Support Officer in Waterloo, Ontario, to manage the post-funding lifecycle of Specialized Lending products with a focus on client retention and complex credit structuring. The role demands strong analytical, negotiation, and relationship management skills, particularly in sensitive client situations. **

Salary

Base: $59,100.00 CAD - $98,500.00 CAD; Bonus/Equity: Incentive compensation tied to performance available; Benefits: Health, dental, pension, and paid time off included

Skills & Requirements

Must-have

  • Bilingualism in French and English required
  • Experience in lending operations or inforce servicing
  • Strong understanding of loan documentation and security structures

Nice-to-have

  • Ability to handle sensitive high-impact client situations
  • Proven analytical ability in complex lending scenarios
  • Readiness for future growth into senior operational roles

Key Requirements

  • Bilingualism (French/English)
  • Experience in specialized financial services environments
  • Strong communication and negotiation skills

Work Rights

Not specified

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