Customer Service Advisor; Commercial Operations 12 Month Ftc

CSL Ltd

Speke, Liverpool, United Kingdom
Hybrid (onsite monday, tuesday, wednesday)
Customer service experience
Order management skills
Erp system knowledge (sap)
CSL Ltd is seeking a Customer Service Advisor for a 12-month fixed-term contract in their Commercial Operations team, based in either Speke or Maidenhead, UK. The role involves managing the order-to-invoice process, ensuring compliance with GDP standards while providing high-quality customer service to healthcare providers and distributors

Job Summary

  • The role involves managing the order-to-invoice process for UK healthcare providers while ensuring high-quality service.
  • Employees must maintain compliance with Good Distribution Practice (GDP) standards and company SOPs.
  • CSL Seqirus is committed to inclusion and belonging, fostering a diverse workforce that drives innovation.

Matching Summary

Match Score: 85

CSL Ltd is seeking a Customer Service Advisor for a 12-month fixed-term contract in their Commercial Operations team, based in either Speke or Maidenhead, UK. The role involves managing the order-to-invoice process, ensuring compliance with GDP standards while providing high-quality customer service to healthcare providers and distributors.

Skills & Requirements

Must-have

  • Customer service experience
  • Order management skills
  • ERP system knowledge (SAP)
  • GDP compliance understanding
  • Attention to detail

Nice-to-have

  • Pharma or medical device background
  • Strong communication skills
  • Problem-solving abilities
  • Continuous improvement mindset
  • CRM systems knowledge

Key Requirements

  • Experience in customer service or operations
  • Working knowledge of ERP/CRM systems
  • Understanding of regulated environments

Work Rights

Not specified

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