Global customer operations strategy implementation
End of line metrics accountability
Team leadership and coaching
ABB UK is seeking a Customer Operations Manager to develop and implement global customer operations strategies while leading a high-performing team. The role requires extensive experience in customer operations, particularly within international environments, and offers a hybrid work model
Job Summary
This role involves developing and deploying global customer operations strategy to meet and exceed customer expectations.
The position requires managing the team effectively while ensuring the area of responsibility is properly organized, staffed, and directed.
ABB offers a hybrid work model with opportunities to lead, grow, and make a real impact on energy distribution solutions.
Matching Summary
Match Score: 85
ABB UK is seeking a Customer Operations Manager to develop and implement global customer operations strategies while leading a high-performing team. The role requires extensive experience in customer operations, particularly within international environments, and offers a hybrid work model.
Skills & Requirements
Must-have
Global customer operations strategy implementation
End of line metrics accountability
Team leadership and coaching
Order entry and management processes
Pre-order booking routine control checks
International stakeholder management
Nice-to-have
SAP ECC/Hana and APO experience
Excellent communications and influencing skills
Structured results oriented mindset
Positive outlook and high initiative
Key Requirements
Bachelor's Degree in Supply Chain or Engineering
Minimum 8 years of professional experience in similar roles